By renting from us, you’re agreeing to the following:
When you submit a rental request and we confirm it, your rental is locked in and these terms apply. No signature needed.
Your rental starts when you pick up the gear
Gear is due back by 2PM on your return date
Late returns will be charged extra
Full payment is due at pickup
A valid credit card must stay on file during your rental
Any late fees, extensions, or damage charges will be billed to that card
If your card is locked or declines, we may deny extensions or future rentals.
We may require a refundable deposit before pickup.
If everything comes back in good condition, it will be refunded within about 10 business days.
Use everything safely and as intended
Follow all laws and manufacturer guidelines
Don’t modify, take apart, or remove labels/serial numbers
You must be 18 or older to rent or handle pickup/returns.
Our gear may show normal wear, but it will be working properly when you receive it.
Let us know within 24 hours of pickup
Do not try to fix it yourself
Bring it back and we’ll replace it or credit you if needed
If you don’t report issues within 24 hours, we’ll assume everything was working when you got it.
You are responsible for the gear while it’s in your possession.
If something is damaged, lost, or stolen:
We may charge for repair or full replacement
This includes parts, labor, and any related costs
You can:
Provide your own insurance (and list InMotion as additionally insured), or
Allow us to place a hold on your card for coverage
Return gear clean and in good condition
Remove your SD cards and personal items
Cleaning fees may apply if gear is returned dirty
You can cancel anytime before pickup
We can also cancel if needed (rare, but possible)
Submitting a request does not guarantee availability.
Your rental is confirmed only after we approve it.
No refunds for unused time if you return gear early
You can’t sub-rent or lend the gear to someone else
You’re responsible for anyone you allow to pick up or use the gear
By renting, you agree we can contact you by phone, email, or text about your rental.
This version keeps you protected but feels way more like how you actually talk.
If you want, I can take it one step further and:
Tighten it into a 1-page PDF
Match your InMotion brand voice
Or split it into “Quick Terms” + “Full Legal Backup” (best of both worlds)
Just tell me how you plan to use it (website, 17hats, PDF, etc.).